Last updated: March 2026
Shipping — Quick Summary
We offer free standard shipping Australia-wide on every order, with no minimum spend.
Orders are processed in 1–3 business days and shipped with full tracking.
Express shipping is available at checkout for faster delivery.
International shipping is also available with rates shown at checkout.
We pack every piece with care, and if anything goes wrong, we’re here to help, including replacements or refunds where required under Australian Consumer Law.
For full details, please read the policy below.
Free Shipping — Australia-Wide
We provide free standard shipping on all orders within Australia with no minimum order value. This applies to every single purchase.
Domestic Shipping (Australia)
All Australian orders are sent via a tracked service (Australia Post or a trusted courier partner).
• Standard Shipping: FREE — estimated 3–7 business days
• Express Shipping: Available at checkout, estimated 1–3 business days
Delivery timeframes are estimates only and may vary due to your location, carrier schedules, or unforeseen delays. We do not guarantee exact delivery dates.
International Shipping
We ship to selected countries worldwide. Shipping costs and estimated delivery times are calculated and shown at checkout.
• International Standard: estimated 7–21 business days
• International Express: estimated 5–10 business days (where available)
Important notes:
• International customers are responsible for all customs duties, import taxes, and clearance fees.
• These charges are set by your local government and are not controlled by Paris Kaye.
• We are not responsible for customs delays or additional costs.
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding Australian public holidays). Once dispatched, you will receive a shipping confirmation email with full tracking details.
Tracking Your Order
Every order includes tracking. Simply click the link in your shipping confirmation email to follow your parcel in real time.
Delivery Address Accuracy
Please double-check your shipping address at checkout. Paris Kaye is not responsible for parcels delivered to an incorrect address supplied by the customer. If you notice an error, contact us immediately at info@pariskaye.com.au. We will try to correct it before dispatch, but changes cannot be guaranteed once the order has left our warehouse.
Lost, Delayed, or Damaged Parcels
If your order is lost, significantly delayed, or arrives damaged, please contact us as soon as possible and within 7 days of the expected delivery date at info@pariskaye.com.au
We will investigate with the carrier and, where appropriate, arrange a replacement or full refund in line with our policies and your rights under the Australian Consumer Law.
Australian Consumer Law
Nothing in this policy limits or excludes any of your rights under the Australian Consumer Law. You are always entitled to a remedy if goods are lost, damaged, or fail to meet consumer guarantees.
Contact Us
For any shipping questions or assistance:
📧 info@pariskaye.com.au
🌐 pariskaye.com.au