Last updated: March 2026
Your Privacy, Simply Explained
We value your trust.
Your personal information is handled with care, used only where necessary, and never sold.
Payments are processed securely, and you remain in control of your data at all times.
You can read the full details below.
Our Commitment to Your Privacy
Paris Kaye ("we", "our", "us") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit pariskaye.com.au or make a purchase from us. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following personal information:
Name, email address, phone number, and delivery address
Payment information (processed securely via Shopify Payments; we do not store card details)
Order history and browsing behaviour on our website
Communications you send us, including enquiries and feedback
Technical data such as IP address, browser type, device information, and interaction data collected via cookies and analytics tools
We collect this information directly from you when you place an order, create an account, contact us, or browse our website.
2. How We Use Your Information
We use your personal information to:
Process and fulfil your orders and manage returns or exchanges
Send order confirmations, shipping updates, and customer service communications
Improve our website, products, and services
Send marketing emails where you have opted in (you may unsubscribe at any time, see Section 13)
Personalise your browsing experience and measure the effectiveness of our advertising and marketing campaigns
Comply with legal, tax, and regulatory obligations
We only use your information for the purposes for which it was collected, or for directly related purposes you would reasonably expect.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share it with:
Shipping and logistics providers to deliver your order (e.g. Australia Post, courier partners)
Payment processors to complete transactions securely (e.g. Shopify Payments, PayPal, Apple Pay, Google Pay)
Email and marketing platforms where you have consented to receive communications (e.g. Klaviyo, Mailchimp)
Analytics and advertising platforms to understand website performance and serve relevant advertising (e.g. Google Analytics, Meta/Facebook Ads)
Legal and regulatory authorities where required or permitted by law
All third-party service providers are required to handle your data securely and only for the purposes we specify.
4. Shopify & Third-Party Processing
Our store is hosted on Shopify Inc., which provides the e-commerce platform that powers our website. Your data may be stored through Shopify's data storage systems and servers, which are protected by industry-standard security measures, including firewalls and encryption.
Shopify's privacy practices are governed by their own Privacy Policy, available at shopify.com/legal/privacy. By using our website, you acknowledge that your data may be processed by Shopify in accordance with their policy.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. We also use these technologies for advertising and remarketing purposes through platforms including Google and Meta (Facebook/Instagram).
Types of cookies we use:
Essential cookies — required for the website to function
Analytics cookies — help us understand how visitors use our site
Marketing cookies — used to deliver relevant ads across other platforms
You can manage or disable cookies through your browser settings at any time, though some website functionality may be affected. Where required by law, we will request your consent before placing non-essential cookies.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our security measures include:
SSL encryption across our website
Secure hosting via Shopify's infrastructure
Restricted access to personal data limited to authorised personnel only
Regular review of our data handling practices
While we take all reasonable precautions, no method of transmission over the internet is completely secure. We encourage you to keep your account credentials confidential.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. As a general guide:
Order and transaction records are retained for a minimum of 7 years in accordance with Australian taxation and accounting obligations
Marketing data is retained until you unsubscribe or request deletion
General enquiry communications are retained for up to 2 years
After these periods, your information will be securely deleted or de-identified.
8. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate, incomplete, or outdated information
Request deletion of your personal information, subject to our legal obligations
Opt out of direct marketing communications at any time
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have mishandled your personal information
To exercise any of these rights, contact us at info@pariskaye.com.au. We will respond within a reasonable timeframe and no later than 30 days.
9. International Data Transfers
Paris Kaye is based in Australia. However, some of our third-party service providers — including Shopify (United States) and certain analytics and advertising platforms — may store or process your data outside of Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the Australian Privacy Act 1988 and with appropriate data protection safeguards in place.
If you are accessing our website from outside Australia, please note that your information will be transferred to and processed in Australia and potentially other jurisdictions.
10. Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at info@pariskaye.com.au and we will promptly delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Marketing Opt-Out
If you have subscribed to our marketing emails, you can unsubscribe at any time by:
Clicking the unsubscribe link at the bottom of any marketing email, or
Emailing us directly at info@pariskaye.com.au with the subject line "Unsubscribe"
Unsubscribing from marketing will not affect transactional communications related to your orders.
14. Contact Us & Complaints
For privacy-related enquiries or complaints:
info@pariskaye.com.au
www.pariskaye.com.au
If you are not satisfied with our response, you have the right to contact the Office of the Australian Information Commissioner (OAIC):
🌐 oaic.gov.au
📞 1300 363 992